My entire life has been changed by combustible cladding
30 year-old Abi from Leeds is trapped in an unsafe property. She can’t start a family and is facing potential bankruptcy. Here, she tells us her story. This is a guest post by Abi Tubis. All views...
View ArticleWhy aren’t our homes suitable for older or disabled people?
The Centre for Ageing Better believes it’s time to take action for better homes. Our guest explains why it wants to see changes. This is a guest post by Louise Ansari. All views expressed are Louise’s...
View ArticleAre some ‘eco-friendly’ claims misleading?
The Competition and Markets Authority (CMA) is conducting research into green marketing. Can you help it gather evidence? Our guest explains more. This is a guest post by Cecilia Parker Aranha. All...
View ArticleWe can’t afford £100,000 each to make our buildings safe
Leaseholders at Manchester’s Salford Quays could be hit with £100,000 bills each to remediate their buildings. Facing bankruptcy, the residents tell us their story. This is a guest post by Jake...
View ArticleWhy access to cash must endure
With the pandemic forcing our payment habits to change, Gregor Dobbie, CEO of Vocalink, a Mastercard company, explains why he thinks cash must remain a viable option. This is a guest post by Gregor...
View ArticleRail Ombudsman two years on: have you used its services?
On its second anniversary, the Rail Ombudsman is calling on the industry to increase awareness of the scheme. Have you used it to help resolve a dispute? This is a guest post by Kevin Grix, Chief...
View ArticleHow to stay cyber secure over Christmas
The National Cyber Security Centre (NCSC), together with the Cabinet Office, Home Office and DCMS, has relaunched its Cyber Aware campaign to cover the festive period. Our guest explains how they’re...
View ArticleHow can you ensure you’re giving to genuine causes this Christmas?
With the public giving to charities more generously in the festive season, the Fundraising Regulator has six tips to make sure your money goes to the right places. This is a guest post by Gerald...
View ArticleWhich? Trusted Trader of the Year 2020: our story
This year’s winner of the Which? Trusted Trader of the Year award, Splash of Colour Painters & Decorators Ltd, tells our community what it means to them. This is a guest post by Shaun Mckay. All...
View ArticleWhat are the new rules for UK Benefits and the EU?
Are you affected by new rules for UK benefits that started on 1 January 2021? Our guest, the Department for Work and Pensions, explains what’s changed. A trade deal agreed between the UK and the EU...
View ArticleTablets for seniors: how have you stayed in touch with loved ones?
Technology has been a vital link between families and their loves ones in care homes throughout the pandemic. Our guest explains how people are keeping in touch. This is a guest post by Robin...
View ArticleAre you keeping unexpected phone charges at bay?
You should always check that you’re calling official numbers when contacting businesses and organisations. Our guest, from the Phone-paid Services Authority, explains why. This is a guest post by the...
View ArticleHow the National Trading Standards Scams Team is fighting fraud
Scams continue to evolve throughout the pandemic. Our guest, Adam Carter of the National Trading Standards scams team, explains how you can protect yourself. This is a guest post by the National...
View ArticleIs your faux fur really fake?
Are shoppers being lulled into buying products they’re keen to avoid? Humane Society International/UK (HSI) explains why it believes fake fur is being mis-sold. This is a guest post by Humane Society...
View ArticleHow the NHSCFA protects the NHS and its patients
In a time of great vulnerability for our health service, the NHS Counter Fraud Authority (NHSCFA) explains how it’s fighting fraud in the COVID landscape. This is a guest post by the NHS Counter Fraud...
View ArticleShould we all change our home heating to save the planet?
Would you consider changing your heating system to help reduce carbon emissions? Should more help be available to do so? Our guest discusses the issues. This is a guest post by Madeleine Gabriel/Nesta....
View ArticleAre you helping hedgehogs in your garden?
Did you know that it’s Hedgehog Street’s 10th birthday this year? Our guest explains how its campaign has progressed, and what you can do in your garden to help. Back in 2018 we had an interesting...
View ArticleI almost fell for the fake vaccine text – we must disempower these fraudsters
In January, Which? member Sue thought she’d been invited to get the COVID-19 vaccine, only to realise just in time it was a fake text message. This is her story. This is a guest post by Which? member...
View ArticleProtecting yourself against scams during a pandemic
Citizens Advice continues to help people with a wide range of scams through the pandemic. Here, it joins us to spread awareness and explain more about its work. This is a guest post by Citizens Advice....
View ArticleI fell for a fake Clarks advert, now I want to warn others
Derek may have ‘only’ lost £29.93 to a fake Clarks advert on Facebook, but all scams take their toll, and these numbers add up. Here, he describes his experience. This is a guest post by Derek, a...
View ArticleA look back on World Consumer Rights Day 2021
The consumer movement has marked 15 March with World Consumer Rights Day every year since 1983. Our guest, Consumers International, looks back on this year’s event. This is a guest post by Consumers...
View ArticleHow can public electric vehicle charging be improved?
We need electric car charging infrastructure to change before it’s too late. Following our recent investigation, Citizens Advice gives us its view. This is a guest post by Citizens Advice. All views...
View ArticleHow can we put a stop to rogue locksmiths?
The Master Locksmiths Association is warning homeowners to be on their guard for rogue locksmiths ripping off consumers. Here it explains what to watch out for. This is a guest post by the Master...
View ArticleOur buildings insurance has skyrocketed by 2000% in one year
Southend-On-Sea’s Skyline Plaza is believed to have suffered the largest buildings insurance percentage increase in the country as a result of the cladding scandal. A resident tells their story. This...
View Article24/7 fire wardens cost our development £60,000 a week
Residents of a development of six buildings in east London are struggling to cope with escalating waking watch costs. Here, a leaseholder tells us their story. This is a guest post by Philip Chapman....
View ArticleHow do we cure the care system?
This week (17-23 May) marks Dementia Action Week. Our guest Alzheimer’s Society invites you to take action to improve the lives of people affected by dementia. This is a guest post by Kate Lee of...
View ArticleAnnouncing the new ‘Which? Investigates’ podcast
Today, on World Environment Day, we’re launching a brand new podcast called ‘Which? Investigates’. Its host, Science Journalist & Producer Greg Foot, is here to tell us more. I’m really excited to...
View ArticleDo you know how to claim for pothole damage?
Has your vehicle or bike been damaged by a pothole? If so, did you make a claim? Our guest, blogger Scott Dixon, talks through how to go about it. This is a guest post by Scott Dixon. All views...
View ArticleAre you aware of the latest energy label changes?
Can the new energy labels help us save on bills while improving the energy efficiency of our homes? Our guest from Energy Saving Trust explains more. This is a guest post by Katie Searle. All views...
View ArticleCitizens Advice: learnings about scams from the past 12 months
Every year, Citizens Advice runs Scams Awareness Fortnight with the Consumer Protection Partnership. Our guest explains what they’ve learnt about scams over the past year. This is a guest post by...
View ArticleLord Holmes: we must guarantee access to cash
The government cannot leave the cash system vulnerable to further damage. Our guest, Lord Holmes of Richmond, explains the action he’s taking. This is a guest post by Lord Holmes. All views expressed...
View ArticleAre you cooking breaded chicken products safely?
The Food Standards Agency (FSA) has found almost half of adults who cook coated frozen chicken products do not always check the instructions. Are you cooking yours safely? This is a guest post by...
View ArticleAre you aware of the Fundraising Badge?
Do you always make sure you’re giving to genuine charitable causes? Our guest explains why you should look out for the Fundraising Badge before giving to charity. This is a guest article by Gerald...
View ArticleWhy getting labelling right makes it easier to recycle
The On-Pack Recycling Label (OPRL) is calling for clear and consistent mandatory labelling on packaging. Our guest explains why OPRL believes correct labelling is essential. This is a guest article by...
View ArticleHow people in care are still living with restrictions after lockdown
The social care sector has been under strain after a hugely challenging 18 months. Our guest, the Relatives & Residents Association (R&RA), explains what it’s doing to help in England. This is...
View ArticleSugar Awareness Week: what actions can we all take?
This week is Sugar Awareness Week. Our guest explains how the Action on Sugar campaign is raising health concerns throughout the week. This is a guest article by Dr Kawther Hashem. All views expressed...
View ArticleHow being a parent helped me become less wasteful
What are your tips for sustainable parenting? Our guest explains how her daughter has helped teach her to live a more sustainable life. This is a guest article by Emily Austin. All views expressed are...
View ArticleHow to shop safely from online marketplaces this Christmas
We’re calling on the government to protect consumers who purchase from online marketplaces. Our guest, Electrical Safety First, explains more. This is a guest article by Penny Walshe of Electrical...
View ArticleGlobal guidelines to unlocking Online Product Safety for Consumers
The risk of consumers being exposed to unsafe products on online marketplaces has elevated. Our guest, Consumers International, explains its guidelines for online product safety. This is a guest post...
View ArticleMy daughter is living a cladding nightmare, but I’m so proud of her
Linda Pike’s daughter could be facing bankruptcy due to the cladding scandal. Here she explains the impact it’s had on them both in her own words. This is a guest article by Linda Pike. All views...
View ArticleOpinion: gadget gifts destined to gather dust
Buying tech gifts for loved ones is a risky business. Rory Cellan-Jones explains why he doesn’t want any shiny new thingamajigs this Christmas. It might not surprise you to hear that I love a new...
View ArticleWhich? Trusted Trader of the Year 2021: our story
This year’s winner of our Which? Trusted Trader of the Year award, Finesse Windows, explains to our community what winning means to their business. This is a guest post by Russell Bridge. All views...
View ArticleWhy it’s time to put a stop to ‘double charging’
The issue of fines, particularly for parking, has long been discussed on Which? Conversation. Our guest, Huw Merriman MP, explains his cross-party effort to stop double charging. This is a guest post...
View ArticleIntroducing the CMA’s ‘Online Rip-off Tip-off’ campaign
The Competition & Markets Authority’s Consumer Director, Jen Dinmore, explains how the CMA is raising awareness of ‘sneaky’ online sales tactics. This is a guest article by the Competition &...
View ArticleOpinion: the mobile revolution
From clumsy ‘bricks’ to pocket-sized computers – Rory Cellan-Jones explores the rise of mobile phones through the years. They’re the essential tools of modern living, the advanced computing devices we...
View ArticlePaid scam ads: it’s time to close the loophole
To coincide with our efforts to encourage government to tackle scam ads, the Chair of the Joint Committee tasked with scrutinising the Online Safety Bill, Damian Collins MP, explains why paid-for...
View ArticleCity of London Police: remote access scams awareness
This month Action Fraud launched a new national awareness campaign about remote access scams. Our guest, the City of London Police, explains more. This is a guest article by Christine Barnes. All views...
View ArticleOpinion: why it’s good to share our health data
We must look beyond privacy in the data-sharing debate, says Which? Computing columnist Rory Cellan-Jones. Do you agree? What personal data are you most sensitive about and would not like to see shared...
View ArticleDo you check for wildlife before you strim? 🦔
After a surge in strimmer injury cases this year, Hedgehog rescue Prickles & Paws is urging gardeners to check for wildlife before they strim. Can you help? This is a guest article by Prickles...
View ArticleOpinion: life on screen – what we’ve learned
Virtual experiences vs real life: Rory Cellan-Jones shares his views more than two years on from our first Covid lockdown. Over the past couple of years I’ve spent much of my time in the metaverse. OK,...
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